• CRM Chat
• iCRM Pro
• Push To Talk
• Formmail
• Mailing List
• Customer Survey

CRM Chat *

Summary:

CRM Chat gives your site’s visitors instant access to you (or a representative of your organization) with an easy-to-use, two-way chat window. It’s a quick way to answer questions from customers and potential customers, improving your chances of making sales while also keeping existing customers happy.

Requirements: None
Setup Fee: $99
Monthly Fee: $29/operator

Benefits:

• Increase sales. Potential customers usually have questions. If you can answer their questions instantly, they’re far more likely to stick around and make a purchase.
• Turn more visitors into customers. With an impressive personalized experience, your visitors are more likely to become customers.
• Improve customer satisfaction.It’s a fact — customers respond very favorably to the opportunity to chat with real people who can answer their questions directly and instantly.
• Save on the phone bill. Questions are answered immediately, online, so there’s no need to use your toll-free number.
• Increase productivity of your staff. Your staff can chat online with one customer while they’re on the phone with another customer. Even better, if you take advantage of Aplus.Net’s Formmail tool, website visitors will have even another way to contact you directly—by sending you email directly from a form on your site.